Our Terms & Conditions.
Please read and understand our terms and conditions before booking your stay at Makahiya Fitness.
Cancellation Policy
Cancellations 90 days or more before arrival date:
If you cancel your stay 90 days or more before your arrival date, Makahiya Fitness will refund the full amount paid, excluding any non-refundable deposits paid. We will withhold 10% of the total bill to cover transaction and administration fees charged by our booking and payment platforms.
Cancellations 30-89 days before arrival date:
If you cancel between 30-89 days before your arrival date, Makahiya Fitness will refund 50% of the amount paid, excluding any non-refundable deposits paid. We will withhold 10% of the total bill to cover transaction and administration fees charged by our booking and payment platforms.
Cancellations less than 30 days before arrival date:
If you cancel less than 30 days before your arrival date, Makahiya Fitness will not refund any amount paid.
No-shows and Early Departures
In case of a no-show, the total price of the reservation will be charged and is non-refundable.
If you decide to leave before your scheduled check-out date, the nights not spent will not be refunded.
All booking cancellations must be provided in writing. The guest MUST send a cancellation request stating the reservation number via email to: hello@makahiyafitness.com. All cancellations are confirmed via email immediately after the reservation has been cancelled.
Date Change Policy
Date changes 60 days or more before arrival date:
If your scheduled arrival date is 60 days away or more, we are happy to move the date of your stay free of charge. We will make every effort to accommodate your preferred new date, subject to availability.
Date changes 14-60 days before arrival date:
Any request for a date change received within 14 - 60 days of your scheduled arrival date will incur a standard fee of £250. We will make every effort to accommodate your preferred new date, subject to availability.
Date changes less than 14 days before arrival date:
We are unable to accept any requests for date changes made within 14 days of your scheduled arrival date.
All date change requests must be provided in writing. The guest MUST send a date change request stating the reservation number via email to: hello@makahiyafitness.com. All date changes are confirmed via email once the request has been processed.
Check-in & Check-out Policy
Check-in: 2:00 PM – Please note that check-in cannot be completed until full payment has been received and approved. A room key is provided after full payment has been settled.
Early Check-in: Subject to availability and the following additional charges:
Within 2 hours of check-in time: 20% of the nightly room rate
Within 4 hours of check-in time: 35% of the nightly room rate
Within 6 hours of check-in time: 50% of the nightly room rate
More than 6 hours before check-in time: Full nightly room rate
We encourage guests who require early check-in to inform us in advance so we can make arrangements accordingly.
Check-out: 10:00 AM – Later check-out times may be requested, but are subject to availability and may not always be accommodated. Luggage storage is available until departure time on the same day.
Late Check-out: Subject to availability and the following additional charges:
Up to 2 hours past check-out time: 20% of the nightly room rate
Up to 4 hours past check-out time: 35% of the nightly room rate
Up to 6 hours past check-out time: 50% of the nightly room rate
More than 6 hours past check-out time: Full nightly room rate
Your Booking
Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed, and the room may be reassigned.
Makahiya Fitness will charge your credit card at the time of booking.
If you decide to leave before your scheduled check-out date, the nights not spent will not be refunded.
In case of a “no-show,” the total price of the reservation will be charged and is non-refundable.
The items included within the packages are non-transferable (cannot be used for another guest or non-guest) and are non-refundable if not used.
You must be 18+ years old to book a room.
A valid photo ID is required upon check-in.
All requests to reserve a room must include the first and last name of all adults occupying the room and full payment for a guaranteed arrival.
Our room rates are subject to change.
Maximum occupancy rules apply: Two people max per room (1 double bed or 2 single beds) unless otherwise arranged.
Cots and highchairs are available upon request, subject to availability.
Damages & Non-Smoking Policy
Makahiya Fitness is strictly non-smoking across all indoor and outdoor areas.
A £100 fine applies if ANY evidence of smoking is found in the room or other premises.
Immediate termination of the rental agreement is possible if:
More guests stay in the property than agreed.
Excessive noise is made at night.
Pets are brought onto the premises.
You are responsible for any damage caused during your stay. A detailed inspection will be conducted at check-out, and any necessary charges will be applied.
Guest Safety
Safety cameras are used throughout the premises, and anyone on our property may be recorded.
Makahiya Fitness assumes no responsibility for any personal bodily injury incurred while using the gym/fitness centre facilities, including guided classes and personal training sessions. Use of the gym and fitness facilities is at your own risk.